Customer Relations

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Oops! How To Handle Breaking Something In Your Customer’s Home—Without Breaking Your Customer’s Trust

Oops! You just broke something in your customer’s home. What steps can you take to make sure your customer is taken care of and your business avoids a major hit? If you handle damage in your customer’s home with policies and a plan your relationship with your customer may actually deepen. Here are some steps to make that happen.   Continue reading…

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